REACH is able to provide its clients with complete computer networking solutions: design, implement, install and maintain computer networks. REACH employs specialist engineers to unify and consolidate its facilities management activities and manage its pooled infrastructure (e.g. data centres, networks and engineering and support teams). REACH operates via multi-year agreements, providing recurrent services with measurable service commitments (Service Level Agreements – SLA’s) set out in an appropriate Quality Assurance plan and Standard Operating & Management Procedures based on ITIL standards. The main fields covered are: Operating Systems, Data Bases, Middleware and Application Servers, Enterprise Servers, Desktop Servers and Clients, WAN/LAN networks.